Crisis Management (1.5 CPE)

(The content for this course, including videos, is essentially the same as the course “Leading Through Difficult Times”.)

The phone rings. An explosion has ripped through one of your manufacturing plants. Two people have been killed, and a dozen others are injured. The media have picked up the story, and reporters are already on site.

So, what do you do? How do you respond? How will you move to minimize the damage and take control of the situation? How do you lead others through a crisis—and land on your feet?

Learning Objectives

In this course, you will:

• Learn strategies to anticipate and prevent potential crises before they arise.
• Gain tools for effective crisis response to minimize impact and protect your organization.
• Explore recovery techniques to help your team and operations bounce back quickly after a crisis.

Duration: 1.5 hours (approximate)
CPEs Available: 1.5
Knowledge Level: Basic
Category: Leadership
Prerequisites: None